Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how RentPromise ("we", "us", "our") collects, uses, and discloses your Personal Information when you visit or use the services offered on https://rentpromise.co.uk ("Website"). This Policy is incorporated by reference into our Terms and Conditions.

Information We Collect

We collect various types of information in connection with the Services, including:

Information you provide directly to us.

– This may include your name, email address, postal address, phone number, username, and password.

Information we collect about your use of our Services.

– This may include the date and time you access the Services, your browsing history, your preferences, your device information, and your interaction with our Services.

Information we obtain from third-party sources.

– We may receive information about you from public and commercially available sources, as permitted by law.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our Services, such as:

To process your registration and manage your account
To communicate with you about our Services
To develop new services or improve our existing services
To prevent, detect, and combat fraud or other illegal activities
To comply with our legal obligations, resolve disputes, and enforce our agreements

Sharing of Information

We will not share your Personal Information with third parties without your consent, except in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf.
Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, protect the personal safety of users of the Services, or protect against legal liability.

Data Security

We use reasonable measures to help protect information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no online activity is ever fully secure or error-free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us.

Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect Personal Information from children under the age of 13 without obtaining parental consent. If you are under 13 years of age, then please do not use or access our Services at any time or in any manner.

Changes to This Policy

We may update this Policy from time to time. If we make changes, we will notify you by revising the date at the bottom of the policy and, in some cases, we may provide you with more prominent notice.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]

Last Updated: July 17, 2023