From Enquiry to First Payment
Submit your property
Tell us the address, the property type and the number of bedrooms. It takes about two minutes through the form or a short phone call, and it commits you to nothing. This is all we need to start looking at what your property could be matched to.
Free survey and valuation
We visit the property, assess its condition and confirm what it will let for. There is no charge and no obligation. If anything needs putting right before a lease can begin, we tell you what it is, what it is likely to cost and how long it will take.
We match it and make you an offer
We match your property to a live requirement and come back with a written offer. It sets out the rent, the term, which body would be taking the lease, our fee and anything outstanding on the property. You have everything you need to decide, in writing.
The lease is signed
If the offer suits you, you sign the lease with the government body. We prepare the paperwork, the inventory and the schedule of condition. Our £999 fee is payable at this point, and the monthly management fee agreed in your offer begins with the lease.
Keys handed over
We complete the handover and take the keys, and the government body places the occupants under its own arrangements. From this point you have no day-to-day involvement with the property, the occupants or the management. That is what you are paying us to take off your hands.
You get paid
Your rent arrives on the same date every month for the full term of the lease, whether the property is occupied or not. It comes from RentPromise, in one payment, on one date. That is the point at which the arrangement becomes what you signed up for.
How Long Does It Take?
From enquiry to first payment usually takes a few weeks rather than months, but it depends on your property and your own paperwork. The survey happens quickly. The parts that take time are getting any works done and confirming your lender and insurer are content, and those are largely in your hands.
As a rough guide:
Submit to survey
A few days
Access to the property
Access to the property
A few days
Matching to a live requirement
Offer to lease signed
One to three weeks
Your lender and insurer confirming, any works
Lease signed to first payment
Per the lease
The payment date set in the agreement
These are indicative, not promises. A property that is ready to let with consents in place can move quickly. A property that needs work, or a lender who takes time over consent, will take longer. We tell you honestly where yours sits after the survey.
What speeds it up
- Valid EPC, EICR and gas safety certificates already in place.
- Your mortgage lender’s consent confirmed early.
- Your insurer confirming they permit the arrangement.
- Any freeholder or managing agent consent sorted before the offer stage.
What It Costs to Get Started
The monthly management fee is quoted individually because it depends on the property and the work involved. It is agreed in writing before you sign and does not change during the lease. There is no percentage commission taken from your rent.
Getting Started Questions
No. The submission, the survey, the valuation and the written offer are all free and carry no obligation. You only pay when you decide to go ahead and the lease is signed, by which point you have seen the rent, the term and the fees in writing.
Usually a few weeks from enquiry to first payment, though it depends on your property and your paperwork. A property that is ready to let with lender and insurer consent in place moves quickly. One that needs work or awaits consent takes longer.
To start, just the address, property type and number of bedrooms. Later you will need valid safety certificates, confirmation that your lender and insurer are content, and any freeholder consent if the property is leasehold. We tell you exactly what applies after the survey.
With the local authority, housing association or Home Office taking the property, not with RentPromise. We act as your agent, prepare the paperwork and manage the arrangement throughout, but the lease itself is between you and the government body that owes you the rent.
From the date set in the lease, which is agreed before you sign so there are no surprises. Your rent then arrives on the same date every month for the full term, from RentPromise, in one payment, whether the property is occupied or not.
Start with a free rent offer
Two minutes to submit your property. A free survey and valuation, and a written offer with no obligation. We come back to you within 24 hours.
Or call us on (612) 123 - 4456 78 to talk it through first.